Avalara Handles the Bulk of Sales Transactions with Ease.
October 04, 2022

Avalara Handles the Bulk of Sales Transactions with Ease.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

Our company uses Avalara to manage and organize customer exemptions, calculate appropriate sales tax, and file sales tax returns.
  • Organizing customer exemptions
  • Calculating sales tax as orders are being written
  • More than one state's exemption cannot be associated with a customer ship to.
  • The sales tax information for reconciliation and review prior to filing a return can be hard to interpret, especially if there were unique adjustments.

Do you think Avalara delivers good value for the price?

Not sure

Are you happy with Avalara's feature set?


Did Avalara live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Avalara go as expected?

I wasn't involved with the implementation phase

Would you buy Avalara again?


  • Avalara has saved us significant time in tax return preparation but still requires internal review to ensure it's functioning appropriately.
Again, Avalara handles the bulk of our transactions without issue but it has its quirks.
  • Avalara Returns
  • CertCapture
Absolutely, we have saved time in our tax return prep.
Avalara helps the sales tax process, at large, on a day to day basis but can have its quirks or issues when dealing with non-standard issues.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
Not Rated
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated