Best investment we could have made in a painful process.
October 23, 2022

Best investment we could have made in a painful process.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

Keeping track of the various local taxes and tax structures is overwhelming. For a small company that does periodic business in other states, Avalara is a Godsend. The integration with our ERP system is seamless, and maintaining tax-exempt certificates could not be easier.
  • Integrates with order processing and invoicing in ERP system.
  • Maintain a clean database of Certs.
  • Calculates all state and local taxes on invoices.
  • Files quarterly sales tax for various states.
  • Better forms.
  • Easier to add transaction.
  • More intuitive on linking certs to multiple customers.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

No

Would you buy Avalara again?

Yes

  • Drastically reduced time spent.
  • Epicor
We integrated 10 years ago so I am sure the process is much smoother at this point.
Minimal training is needed.
  • Avalara Returns
  • CertCapture
Using Avalara to calculate sales tax and file returns in multiple regions can relieve a tremendous strain on a company's accounting department.

Avalara Feature Ratings

Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
Not Rated