Use Avalara! You won't be disappointed!
February 02, 2023

Use Avalara! You won't be disappointed!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • CertCapture

Overall Satisfaction with Avalara

Avalara has been an amazing tool to manage our customer's sales tax exemption forms and provide us with the most up to date sales tax rates. We also utilize it to track sales throughout the country and see what thresholds we've met to register in new states as needed.
  • Up to date sales tax rates
  • Excellent exemption certificate management
  • Wonderful customer service

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • Saved so much time in sales tax calculations and minimized user erros
  • Secure place for exemption certificate management
  • Salesforce
It was not difficult at all
Avalara has been a great company and platform to work with!
  • CertCapture
CertCapture has been a blessing! Easy to use and the ability to email customers for updated certificates in one campaign has been wonderful.
Such an easy to use format with excellent customer service!

Avalara Feature Ratings

Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
Not Rated

Using Avalara

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Economic Nexus Thresholds
  • Sales tax rate lookup
  • Exemption Certificate uploads