Review
February 02, 2023
Review
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
Overall Satisfaction with Avalara
We use Avalara to calculate our sales tax, and submit our returns.
- file returns timely
- calculate sales tax
- customer service
- educating
Do you think Avalara delivers good value for the price?
No
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
No
Did implementation of Avalara go as expected?
No
Would you buy Avalara again?
No
- We didn't have to hire someone in house to handle sales tax
- We still spend a lot of time in house handling sales tax, sales tax compliance, reports, etc.
- Ecommerce
- CRM
- Accounting
It took us nearly a year to set up Avalara to integrate with our custom CRM.
- Avalara Returns
We have not had to hire someone in house to maintain and handle all sales tax reporting and returns.
We used Accurate Tax briefly to calculate our tax rates for Ecommerce, we had multiple issues with miscalculating.