Streamline your sales taxes - worthwhile for companies reaching Nexus in a lot of states
February 02, 2023

Streamline your sales taxes - worthwhile for companies reaching Nexus in a lot of states

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We use Avalara to automate our sales taxes. AvaTax integrates with our Shopify so we don't have to manage tax rates or collection. Shopify remits to us, Avalara gives us a report showing what we owe, and we remit Avalara, who remits to the states. We enrolled for the Streamlined Sales Tax program which saves us a lot of money too!
  • Integrations with cloud platforms
  • good user experience
  • makes sales tax easy
  • one-off exceptions
  • helping when a filing frequency gets confused (if you switch to monthly too early, they can't go back and file an annual return)

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Avalara go as expected?

I wasn't involved with the implementation phase

Would you buy Avalara again?

Yes

  • time freed up for other projects
  • confidence the sales taxes are correct makes audit easier
  • not worried about a state audit
  • Shopify
I wasn't involved in the integration, I came onboard shortly after it was implemented
The software is fairly easy to use. If something is tricky, support is fairly responsive, with their help you can figure out anything out of the ordinary.
  • Avalara Returns
Sales tax returns are a pain, so glad to have Avalara returns taking care of it for us.
I wasn't involved in the decision / implementation
Well suited when you reach Nexus in lots of states. Not helpful if you haven't reached Nexus in more than a few states I think.

Avalara Feature Ratings

Sales and Use Taxes
8
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
8
Tax Data Reporting
8
Compliance Administration Management
Not Rated
Tax Exemption Processing
10
Tax Document Management
8
Complex Tax Scenario Management
Not Rated