Avaya Works Great
February 21, 2019
Avaya Works Great
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya OneCloud CCaaS
Avaya is used across the whole organization, as it is our corporate phone system and all of our locations within the state are using it. It provides our phone calls between the locations as well as outside of the company.
- It's a great system and very easy to use.
- Has a super voicemail system that my users like a lot.
- They are continuing to enhance the product so it continues to get better and better, keeping up with other competitors.
- Personally, I like the Avaya Site Administration client software, and I'd love to see them enhance this and not force everyone over to the web to administer the system.
- Enhance the Ayava Aura Messaging to do what the 3rd party software companies can do.
- It does what we need it to do, so we don't heavily invest in this technology but rather into the manufacturing end of our business.
- We believe we have more than achieved the return on our investment for the Avaya phone system and associated equipment.