Avaya - The way to go!
December 19, 2018
Avaya - The way to go!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Avaya Communicator
Overall Satisfaction with Avaya OneCloud UCaaS
Avaya is a long-standing name in the communications industry and hands-down lives up to its name. It is possibly one of the best enterprise communication systems I've ever used; it's simple, efficient, and powerful. We use it across the organization and it's packed with more tools and features than its competitors out there.
- Super simple to set up and get it running.
- Powerful and packed with a ton of and tools I have yet to see in the competitors.
- Automated attendants, caller ID, automatic callback and many more features which are extremely useful.
- Honestly we haven't seen anything wrong with our Avaya communicator product.
- Maybe lower cost per user would be better going forward but that's not a con for the service it provides.
- It's been positive and totally worth the investment.
- Skype for Business (formerly Lync)