Good communicator to work from home or out of office.
February 29, 2020
Good communicator to work from home or out of office.
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Avaya Communicator
Overall Satisfaction with Avaya OneCloud UCaaS
Avaya Communicator was used all across our organization, which has units in Brazil, USA, China, Europe and the Middle East. It was used especially when a professional was out of office and the software enable the user to access its corporate phone number. As we have a global team with lots of travelling professional, it was helping a lot.
- Ability to access my phone number by working from home or out of office.
- Easy friendly features, very easy to use and configure.
- The dialing feature was constantly crashing and did not work for a while.
- Sometimes when answering a call, the feature crashes with no apparent reason.
- Ability of global teams to communicate is really valuable to a company.
- Crashing during the calls could be improved, since a lot of time is wasted during the crashes.
Do you think Avaya UCaaS delivers good value for the price?
Not sure
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avaya UCaaS go as expected?
Yes
Would you buy Avaya UCaaS again?
No
We have recently changed from Avaya to Microsoft Teams and being honest, MS Teams seems way better than Avaya, since it is much more stable and is completelly connected with our contacts database and emails.