Avaya OneCloud is a scrappy challenger in a market dominated by a couple of heavy-weights and it has a lot going for it!
May 27, 2021
Avaya OneCloud is a scrappy challenger in a market dominated by a couple of heavy-weights and it has a lot going for it!
Score 8 out of 10
Vetted Review
Overall Satisfaction with Avaya OneCloud CPaaS (formerly Zang Cloud)
We use Avaya OneCloud CPaaS as a preferred provider of SMS services for our clients. Our clients have a need for actionable SMS messages and 2-way SMS chat services. This enables our clients to notify their customers and provide a way for these customers to respond to or click through other actions as indicated in the notification. Our clients run the gamut from mid-market businesses to large enterprises and use cases to address a broad range of needs across their organizations.
- Provides a simple well-designed API for 2-way texting.
- Enables us to manage multiple clients using a single account.
- Enables us to bill our clients and monitor their usage easily.
- Provides rapid setup of numbers and easy scripting of programmatic responses.
- Native high quality speech-to-text and text-to-speech capabilities.
- WebRTC voice, video.
- WhatsApp connectivity.
- Easy to setup for our clients.
Do you think Avaya Communications API delivers good value for the price?
Yes
Are you happy with Avaya Communications API's feature set?
Yes
Did Avaya Communications API live up to sales and marketing promises?
Yes
Did implementation of Avaya Communications API go as expected?
Yes
Would you buy Avaya Communications API again?
Yes