Overall Satisfaction with AVI-SPL
We use AVI-SPL to implement, support and service video conferencing and other AV solutions in most of our 23 locations throughout the US and Europe. Solutions range from digital signage and small team rooms to fully-integrated VTC rooms.
- Installation of new conference centers for new office buildouts.
- AV updates to existing offices, where we must utilize and integrate with existing equipment.
- Service and support for AV installations.
- Video conference programming and audio tuning.
- Our account team is readily available and is responsive.
- Project management is better in some regions than others.
- Strength of tech leads on site is better in some cities than others.
- Service call SLAs are not always met.
- Increased video conference adoption beyond our integrated VTC rooms, especially with the increase of remote working during the pandemic.
- With every new VTC-integrated room, our overall video conference frequency increases noticeably.
Our conference centers have been in use continually, throughout the pandemic.
We use Cisco Webex Room Kits in some of our integrated conference rooms
Do you think AVI-SPL delivers good value for the price?
Not sure
Are you happy with AVI-SPL's feature set?
Yes
Did AVI-SPL live up to sales and marketing promises?
Yes
Did implementation of AVI-SPL go as expected?
No
Would you buy AVI-SPL again?
Yes