Item: AVI-SPL
Rating: 10
Author: Daniel Clifton

Use Cases and Deployment Scope

We order AV equipment regularly from AVI-SPL. Lights, sound equipment, etc. Whenever we wish to purchase new equipment or upgrade existing equipment, we check in with AVI-SPL first.

Pros and Cons

Customer Service
Price Point
Returns

Shipping timeline

Return on Investment

Improved the quality of our Sunday services (Lights/Video/Sound/Etc)

Support Rating

I haven't spoken with the AVI-SPL global help desk. I work directly with Lisa Phillips.

We have purchased camera equipment, lighting, and a sound console from AVI-SPL that have helped us greatly improve our online Services. Our employees have been much more excited to use new, high quality equipment.

Alternatives Considered

I have not use any of these other products.

Key Insights

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

Other Software Used

Planning Center, Microsoft 365 (formerly Office 365), Apple Pay

Likelihood to Recommend

I work with Lisa Phillips every time we need to purchase equipment. She is awesome. Very kind and helpful. She always goes above and beyond to provide clarity and get us the best equipment at the best price. In my opinion, my only complaint with AVI-SPL (and it isn't that big of a complaint) is that the shipping time is often long.

Friendly to work with. Excellent prices on products.

Overall Satisfaction with AVI-SPL