AVI-SPL Rocks with the latest technology trends
April 22, 2022

AVI-SPL Rocks with the latest technology trends

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

AVI-SPL upgraded our old Telepresence technology to the latest and greatest Cisco room kit platforms. At the conclusion of the upgrades, AVI-SPL began providing day-to-day support for the newly enhanced conference rooms. Our partnership with AVI-SPL began in late 2020 and has been growing ever since.
  • understanding current technology trends
  • understanding Cisco enivironment
  • customer service
  • Pricing, but the latest technology isn't cheap
  • delivery lead times
  • need more available technicians
  • supports a better hybrid work environment
The AVI-SPL help desk is great, their remote capabilities have resolved several issues without the need to physically dispatch a tech to the site.
The AVI-SPL design now allows our on-prem conference rooms easily join MS Teams, Webex, and Zoom meetings via one touch. This easy solution now allows our end-users to better interact with remote workers.

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

Their delivery lead times could improve some but we understand the supply chain issues related to COVID is the cause of this