Great product from Microsoft that simplifies managing SAAS services for the company.
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November 09, 2019

Great product from Microsoft that simplifies managing SAAS services for the company.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Azure Active Directory

We use Azure AD to help with our single sign-on for Office 365 and there are plans to extend the use to cover our new BI solution, as well as a new ERP system (both are still work in progress, so cannot really comment on now). So far, once you overcome the issues with the sync, AAD is a great product with a really good integration with other Microsoft products.
  • Sync my local AD users to the cloud, providing seamless integration with O365 and potentially other MS products.
  • It is highly configurable and secure.
  • A small, but important issue that it addresses is it allows us to upload photos of the end-users. This is a great help in a dynamic environment.
  • The AAD sync software does crash, so it needs constant monitoring.
  • The sync interval is not easy to change and manual sync is needed occasionally.
  • The web interface can be a bit confusing to a new administrator, however, once you get used to it, it is ok.
  • It has simplified my O365 deployment and management.
  • It will simplify and allow for ease of management once we replace our BI system with an MS alternative.
  • Convenient console and on-prem sync.
Unfortunately, I don't think there is an alternative to AAD if you use Office 365. Due to that, no comparison or evaluation of other products took place when we implemented AAD. There are even fewer alternatives (if any) if you decide to invest heavily in the Microsoft cloud stack and services.
AAD is a great product that works seamlessly and is reliable as an actual domain controller on-premise. I have never had to call Microsoft as I have never had any issues. The sync client is being updated regularly, and apart from a persistent bug/feature that it shuts down at 01:00, I cannot really complain.

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It is great if you are deeply invested in the Microsoft ecosystem. It works even better if you use any of Microsoft's SAAS propositions. Integration with on-premise systems is great and functionality is unparalleled.
If you use limited Microsoft products, maybe a bit of an overkill, however, it is a must-have with O365 and other products.

Active Directory Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
Not Rated
ID Risk Management
Not Rated