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Set it and forget it
November 12, 2019

Set it and forget it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Backblaze

I use Backblaze on my personal computer. It gives me an unlimited secure offsite backup of all my data, including connected storage devices. The price of $5/month is fantastic for the value and peace of mind I get out of it. If my computer were stolen or damaged, I would be able to request that Backblaze send me a hard drive in the mail with all my data on it.
  • Automatically running in the background without using too many resources.
  • Including external storage devices in the backups.
  • Price.
  • Notification if something seems abnormal about my backups.
  • The file UI in the browser is a bit slow and clunky.
  • I wish I could back up my NAS device, but I understand why this would not be cost-effective for Backblaze to offer.
  • It would be great if I could sync specific folders to another device, similar to Dropbox.
  • It's let me rely on a central storage location without doing manual backups. This takes one more thing off my plate and reduces distraction.
Dropbox and Google Drive are both very popular file syncing/backup services that I use regularly. Backblaze is more "low-level" than them, providing more value in lieu of user-facing features like granular multi-device syncing, easy file-sharing, and online document collaboration. They serve different markets and both have a place in my workflow.
I've never had to reach out to customer support, but their periodic emails letting me know if a device is missing are very nice for informing me when something is wrong. Based on how helpful their system is, I would imagine their customer support is top-notch.

Do you think Backblaze Business Backup delivers good value for the price?

Yes

Are you happy with Backblaze Business Backup's feature set?

Yes

Did Backblaze Business Backup live up to sales and marketing promises?

Yes

Did implementation of Backblaze Business Backup go as expected?

Yes

Would you buy Backblaze Business Backup again?

Yes

For "set it and forget it" cloud/offsite backup, it's very nice. I run a home server with an attached RAID array for all my files, and it is backed up automatically to Backblaze. This gives me peace-of-mind and after the initial upload was done, I don't even notice it. For consumer NAS devices, they offer plugins to back up to their object storage solution (B2), which is more expensive than the personal device plan but necessary for those devices.