Overall Satisfaction with Bacula Enterprise
Bacula plays an important role to ensure our data recovery. Bacula also has so many flexibilities that we can configure according to our needs. We use Bacula Enterprise, Bacula vSphere Plugin, and Bacula Web. I would like to give a big shout to Bacula
Support. Their reaction is great and is very helpful with troubleshooting the problems that I had. The explanation of troubleshooting is also clear and in a very detailed way.
Support. Their reaction is great and is very helpful with troubleshooting the problems that I had. The explanation of troubleshooting is also clear and in a very detailed way.
- Troubleshooting skills
- Flexibility in configuring Job & Schedules
- Bacula Support are top
- Bacula Web could be improved in the future.
- vSphere plugin
- Flexibility of configuring Jobs and Schedules
- Very Important to have Backup and recovery procedure in ISO Audit
Do you think Bacula Enterprise delivers good value for the price?
Yes
Are you happy with Bacula Enterprise's feature set?
Yes
Did Bacula Enterprise live up to sales and marketing promises?
Yes
Did implementation of Bacula Enterprise go as expected?
Yes
Would you buy Bacula Enterprise again?
Yes
Bacula Enterprise Feature Ratings
Using Bacula Enterprise
5 - IT Administrators
4 -
IT Administrators
IT Engineers
IT Teamlead
- Backup
- Restore
- Automatic Recycling
- Offsite Backup
- DMZ Backup
- Automatic Recycling
Evaluating Bacula Enterprise and Competitors
Yes - Support Linux better that the others
- Price
- Product Features
- Product Reputation
- Prior Experience with the Product
We were using community edition before that. Then we realize we need more features like vsphere plugin and Bweb.
the easiness of backup administration
Bacula Enterprise Implementation
- Implemented in-house
Yes -
Setup and configure backup Servers and Tape Libraries, networking, etc.
Analysis,
Testing Phase,
Production
Change management was a small part of the implementation and was well-handled
- the network speed
Bacula Enterprise Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, Standard Support was even great enough!
Yes - Yes, about vsphere plugin. It was resolved with the updated packages.
It was when I had to recover from failed backup director. Lessons learned at that time, that we need also to backup bacula director
Using Bacula Enterprise
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | Unnecessarily complex Lots to learn |
- bacula director
- bacula file daemon
- bacula storage