Bacula Enterprise: A necessary investment with a guaranteed return
May 31, 2022
Bacula Enterprise: A necessary investment with a guaranteed return
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bacula Enterprise
The reason we use Bacula Enterprise is to provide an effective backup and disaster recovery framework. As the solution is agnostic, that is, it can be deployed in practically any system or application, we understand that Bacula Enterprise is currently the most appropriate solution for our environment. We use it to backup servers (Linux, MS-Windows Server, FreeBSD), database (Oracle, MySQL and MS-SQL), virtualized environments (Vmware), applications, in addition to shared file backups
- Backup Duplication and Deduplication
- Database backup like MySQL and Oracle
- Backup and fast restore of mailboxes
- Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
- There is no mobile app to manage backups and restores from smartphones
- Manual installation is time consuming.
- High compatibility of environments for our scenario, thanks to its plugins
- Low time and investment for deployment
- Support trained, proactive and agile in your service.
- Possibility of backups in multiple locations/volumes simultaneously
- The fact of having the possibility of having multiple backup locations simultaneously, in addition to their encryption, guarantees that it is possible, in a feasible way, to perform a disaster recovery.
- Due to deduplication, disk storage is optimized, making backups take up little space on storage volumes and, consequently, require a low investment in disks and storage.
- Also regarding dedup, the tool implements it effectively, dramatically accelerating backup and restore speed, optimizing recovery time (RTO)
Both tools are of great quality, however the investment in Bacula Enterprise is much lower, due to not having to license each backup client. In addition, it is clear to be multi-environment, and can be used in different systems and scenarios through its plugins. These can even be acquired as your environment grows, adapting your planning and investment over time. And, last but not least, we have the incredible quality of Bacula Enterprise's support, which serves us very closely and quickly, answering all our doubts, regardless of time or day of the week.
Do you think Bacula Enterprise delivers good value for the price?
Yes
Are you happy with Bacula Enterprise's feature set?
Yes
Did Bacula Enterprise live up to sales and marketing promises?
Yes
Did implementation of Bacula Enterprise go as expected?
Yes
Would you buy Bacula Enterprise again?
Yes
Bacula Enterprise Feature Ratings
Using Bacula Enterprise
17 - We have our IT director;
three coordinators from related areas and the others are analysts and technicians.
The performance is segmented by ICT area that each one occupies, being the responsibility of the director and the coordinators to carry out strategic actions in relation to the implementations of disaster recovery and backup systems.
three coordinators from related areas and the others are analysts and technicians.
The performance is segmented by ICT area that each one occupies, being the responsibility of the director and the coordinators to carry out strategic actions in relation to the implementations of disaster recovery and backup systems.
17 - We have a team of analysts who belong to the ICT areas responsible for analyzing more complex calls involving the tool, then there is the technicians, also from the ICT area, who act as initial support in the calls and interns who work in recovery tests and built-in backup verification routines.
- Implementation of backup and restore routines of mailboxes.
- Restoring virtual machines from VMware environment
- Discovering the real volume of backups we need
- I believe that bare metal recovery of a totally lost virtual machine was the most unexpected case that we used it for.
- We intend to integrate multiple storage clouds with Bacula Enterprise to perform encrypted copies simultaneously
Bacula Enterprise Training
Bacula Enterprise Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We have the support service, but we don't use the term premium, our subscription package is the Bronze Perpetual Subscription, which we recently renewed by the way. Which, as I mentioned earlier, serves us excellently. Bacula Enterprise has other subscription levels of support, but this is more than enough for us and our environment.
When we needed to configure the backup and restore of our e-mail system the support was very helpful. There was also a situation where the disks of a virtual machine (Vmware) had been totally corrupted and not even Vmware support could solve the problem, Bacula Enterprise support not only managed to backup the machine but also restore it at the level of bare metal.
Using Bacula Enterprise
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Create a backup schedule (routine)
- Perform automated restore tests
- Generate usage reports and various aspects of backup and restore.
- Install clients on multiple systems: lack of a more automated installation
- Perform backup and restore tracking via a mobile device
Yes - It is the part that most needs improvement; Bacula enterprise does not have an interface really designed for mobile devices or even compatible with multiple browsers, I've found. At various times, using it on a cell phone, for example, ends up crashing your browser. And to top it off, it doesn't have a mobile app.