Overall Satisfaction with Barracuda Backup
I've used Barracuda Backup to back up our critical server to replicate to the cloud; just one word "SIMPLE".
- VMware backup is easy.
- Backup replications.
- Easy to restore from backup.
- OS X backup needs to be more user friendly.
- Option to use external storage to increase backup storage.
- OS X backup agent needs to be developed.
- Customer Support 5 STARS
Easy setup and simple to managed.
Barracuda Backup Feature Ratings
Using Barracuda Backup
3 - Director of Information Technology and Director of Finance
1 - Network Administrator
- Critical Server Backup
- Replication
- Cloud Replication
- Restore Time
- Restore Files and OS
- Disaster Recovery
Evaluating Barracuda Backup and Competitors
- Product Usability
- Product Reputation
- Prior Experience with the Product
I would not change it.
Barracuda Backup Implementation
- Implemented in-house
Change management was minimal
- Trying to backup Mac OX Clients
Barracuda Backup Training
- Self-taught
Configuring Barracuda Backup
Pretty straight forward.
No - we have not done any customization to the interface
No - we have not done any custom code
Apple Mac OS X Agent for easier backup on Apple OS X
Barracuda Backup Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - To get 24/7 support and RMA on backup units
RMA support on hardware failure and VMware backup
Using Barracuda Backup
Pros | Cons |
---|---|
Like to use Relatively simple Technical support not required Consistent Quick to learn Feel confident using | Difficult to use |
- Data Restore
- Backup reports
- Backup jobs and schedule
- MAX OS intergration
Yes, but I don't use it
Barracuda Backup Reliability
Integrating Barracuda Backup
- Attempted MAC os x, but is very difficult
- MAC OS X
Relationship with Barracuda Networks, Inc.
Upgrading Barracuda Backup
Yes - Smoothly