We know the potential phishing victims and are able to train them.
June 17, 2021

We know the potential phishing victims and are able to train them.

IGNACE QUAGHEBEUR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Barracuda PhishLine

We started using Barracuda PhishLine after some of our competitors got phished and suffered from severe downtime. We used to inform our users by mail and intranet messages, but you have no idea if the users get the message. Barracuda PhishLine shows us if our users are aware and paying attention to the risks of phishing emails or not. And by testing the users, we get to inform and train them. Double win. The bonus: it is included in the Total Security package.
  • It fits directly in the line of email security products.
  • You get a community and good documentation.
  • New templates arrive weekly.
  • It is available in multiple languages, also dutch.
  • The administrator interface is complex.
  • [In my experience] The first campaign will fail because the start is too complex. It lacks a guided wizard.
  • We know now where some of our weak spots are.
  • We know who to train.
  • it doesn't have an ROI and sich, but it reduces some risks severely.
The documentation is good. The community is good. The product receives updates.
But [I feel] it lacks some kind of fast startup wizard. [In my experience] The administrator interface contains way too many options for a starter, so you get lost somewhere in the admin interface. Afterward, it seems that in order to start, you don't really need 80% of it. (to start).

Do you think Barracuda PhishLine delivers good value for the price?

Yes

Are you happy with Barracuda PhishLine's feature set?

Yes

Did Barracuda PhishLine live up to sales and marketing promises?

Yes

Did implementation of Barracuda PhishLine go as expected?

No

Would you buy Barracuda PhishLine again?

Yes

Once you are started it is great. The only issue is to get started. The administrator interface [I feel] is not intuitive enough. It lacks some kind of quick start wizard.
The templates are good and fit several regions. So we can do our Belgian campaign and French campaign, each with a different template.
Barracuda PhishLine is a no-brainer if you already have barracuda security products. There is good interaction between the products.
Barracuda PhishLine compared to the competition? There might be room for improvement especially to get you started. But the concept of phishing your users and making them aware of the dangers is a must-have. No matter what product you use.