Barracuda PhishLine Review
July 06, 2021

Barracuda PhishLine Review

Matthew Garufi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Barracuda PhishLine

Barracuda PhishLine is being used on a quarterly basis where we can identify problem users, assign training to those users and report on their completion. We knew our numbers would be bad but what the Barracuda PhishLine reports showed were eye opening. Luckily, its training material has helped educate the staff on identifying span and phishing emails. The applications has been a win for us.
  • Nice reporting
  • good training material to send to the users
  • the support staff is excellent
  • Navigating the application needs to be improved on.
  • Needs to be more streamlined
  • better educated users means less money spent on man hours [to] fix an account takeover
  • Great reporting

Do you think Barracuda PhishLine delivers good value for the price?

Yes

Are you happy with Barracuda PhishLine's feature set?

Yes

Did Barracuda PhishLine live up to sales and marketing promises?

Yes

Did implementation of Barracuda PhishLine go as expected?

Yes

Would you buy Barracuda PhishLine again?

Yes

We purchased Barracuda PhishLine in order to educate our staff and reduce the amount of spam and phishing emails they have been opening. By getting management on board and having quarterly campaigns sent out, we were successful in identifying problem areas. Our percentage rate has decreased and management is happy.

Barracuda PhishLine Support

Working with Barracuda PhishLine support is always a good experience. They are very professional, they are attentive and they are courteous. When I first purchased Barracuda PhishLine a few year ago it was new to them as well. At the time, the support staff could been better trained. That said, they worked hard to help and resolve my issues.

Using Barracuda PhishLine

I hate to give this a 7 but navigation of the application needs to be improved on. While I know where everything is now, there is room to make it streamlined.