1. Home
  2. Phishing Detection and Response Software
  3. Barracuda Sentinel Reviews
  4. User Review of Barracuda Sentinel
Set and forget: worry free intelligent mailbox robot.
June 17, 2021

Set and forget: worry free intelligent mailbox robot.

IGNACE QUAGHEBEUR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Sentinel

Barracuda Sentinel goes probing in the users mailboxes and eliminates potential threats. Besides that, it monitors unusual logins and suspicious email rules.
The good is that the AI behind really works well. I haven't had any false positives yet. But a lot of junk mail (harmless but potentially dangerous as well) gets caught. Awesome: set and forget.
  • Set and forget
  • Very easy
  • Simple to use dashboard
  • Small company's don't really benefit from the AI
  • It would be great if some more rule intelligence could be added.
  • Less administration time to check suspicious logins
  • AI works very well. No false positives
  • It is an addon. It improves your security but will not stop all threats
Documentation is good. To be honest, the product is that simple you don't really need support. And it just keeps on working.
Maybe it is too simple, so a way to tune it more would be great.
But for now :follow the documentation and you're set. Set and forget. it just works.

Do you think Barracuda Sentinel delivers good value for the price?

Yes

Are you happy with Barracuda Sentinel's feature set?

Yes

Did Barracuda Sentinel live up to sales and marketing promises?

Yes

Did implementation of Barracuda Sentinel go as expected?

Yes

Would you buy Barracuda Sentinel again?

Yes

It only lost some points because it fails when your user population is too small. I had it activated on 1 tenant of 25 mailboxes and besides the login and mailrule checks, the AI to stop junk mail fails. In my larger tenant of 180 mailboxes, it works like a charm.
Barracuda Sentinel does what it supposed to do. Stop junkmail in an intelligent way. Junkmail that passes your spamfilters. As an addon it informs you of suspicious mail rules and user logins. I know you can do that with the office 365 tools also, but sentinel makes it easy. Very easy.
One drawback: {I feel] the smaller your user population, the less the AI can learn. So a really small company (eg. 20 users) won't benefit.