Barracuda Sentinel Review
December 06, 2021

Barracuda Sentinel Review

Matthew Garufi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Barracuda Sentinel

For my company, we mainly use Barracuda Sentinel for the Account Takeover functionality. It provides easy and readable access to suspicious inbox rules. We have also used the sign-in locations map heavily, to track and readily see where our users are trying to sign in from. While our email platform does provide this to us as well, Barracuda Sentinel easy to navigate interface makes it a better choice for us to use.
  • Account Takeover Reporting
  • Dashboard reports are great for management
  • Very easy to read inbox rule report
  • I have not found the Domain Fraud to be very helpful
  • If we can block one person from taking over an account then it is worth the price. It did.
  • The dashboard graphs have been great for management

Do you think Barracuda Sentinel delivers good value for the price?

Yes

Are you happy with Barracuda Sentinel's feature set?

Yes

Did Barracuda Sentinel live up to sales and marketing promises?

Yes

Did implementation of Barracuda Sentinel go as expected?

Yes

Would you buy Barracuda Sentinel again?

Yes

As I said before Barracuda Sentinel, for us, has been very helpful with its Account Takeover module. It has allowed us to quickly identify a problem user or region and act on it accordingly. Its Domain Fraud module is less than stellar. We have barely used it. That said, I should look into it more.

Barracuda Sentinel Support

Support from Barracuda, in all departments, has been exceptional. They are quick to respond, they are attentive and they have been courteous. I have nothing but the best things to say about their staff. My only issue is that their ticketing system needs to better identify a cloud user versus a physical hardware user.

Using Barracuda Sentinel

While I, and my team, are very happy with Barracuda Sentinel, there are feature sets we found that are not as useful. Overall, it has made my company far more secure.