Basecamp was a great document management tool
March 10, 2015

Basecamp was a great document management tool

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

Basecamp was used by a Digital UX vendor that we engaged on our project. Primarily the company used the program to store and organize files such as wireframes, visual mockups, project plans, etc.
  • The user interface was simple to use.
  • I did not need any training.
  • Versions were clear.
  • User comments as they related to versions were clear.
  • Basecamp is a great file storage solution but as a PM I did not feel it covered other areas of Project Management.
  • I found it difficult to really understand where a number of items were in the process based on the setup and resorted to using a MS mpp stored in the file storage.
  • Ultimately I spent a lot of time looking for information that I thought was pivotal to being a project tracking tool.
  • Positive: this program was native to the vendor that we were using so the ramp up time to asset delivery was negligible.
  • Negative: determining progress on our side took longer costing us BA/PM hours.
I did not select Basecamp so much as I opted to not create overhead with the vendor who had already established a process within Basecamp.
As a project manager I did not feel like Basecamp met my needs and whenever it has come up as a tool choice I agree that it has its strengths from a development perspective. I always recommend that it not be the only tool used to track a project. If given the choice of one tool for project tracking, I strongly advise against it in favor of tools like TeamworkPM or JIRA.

Basecamp Feature Ratings

Task Management
Not Rated
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
6
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated