Basecamp works great for our simple, limited scope of needs
November 23, 2021

Basecamp works great for our simple, limited scope of needs

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

Though we used to use basecamp for client communications, at this point our basecamp usage is limited to just being a simple QA tool. We use it to map out web functionality and modules we'll need for a build, and then as development finishes up, we'll use basecamp to log QA issues that we find throughout the development.
  • Organized projects.
  • Simple, snappy interface.
  • Supports video and images within tasks.
  • Would be nice to have lists within lists.
  • Bulk add of users.
  • More developed tagging structure.
  • Faster QA for QAer than previous methods we've tried.
  • Faster understanding and implementing that QA.
  • More solid projects going out the door.
We found that Basecamp worked better for our needs than these competitors. ML is a bit slow for our purposes, and it doesn't handle images/video in as nice of a way. InVision could potentially work alright for our needs but would require too many different screenshots being uploaded, so working from a list vs working from a screenshot seemed to work best for us. monday.com could work well also but was more expensive.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

Basecamp works really well for us and our QA process at this point - granted we are not using Basecamp to the extent of its abilities. It doesn't work as well when it comes to logging all client communications and back and forths with clients, things tend to get lost, at least that was our experience.

Basecamp Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
8
Support for Agile Methodology
7
Support for Waterfall Methodology
Not Rated
Document Management
5
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated