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BetterCloud + Google Workspace = Best Friends Forever
June 18, 2021

BetterCloud + Google Workspace = Best Friends Forever

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BetterCloud

Currently, BetterCloud is being used by our IT teams to automate onboarding and offboarding procedures and to kick off other one-off automation that makes things easier for the team. Using the built-in integrations for Slack, Salesforce, Google Workspace, Zoom, DUO, Offce 365, our IT team is able to seamlessly onboard classes of 30+ new hires. Using those same integrations, they are able to securely offboard terminated employees and send notifications to all relevant stakeholders that the process has been completed.
It is also being utilized by our security team to implement DLP security policies in place for Drive, Slack, Microsoft Office, and to set up alerting around a particular security events.
  • Automation of your most tedious onboarding and offboarding tasks
  • Finer controls over bulk updating and user management in Google Workspace
  • Control and visibility over document sharing in many popular apps
  • Granual automation for Salesforce user profiles, roles and permission sets
  • Exploring and finding workflows is not always easy, search tool could use some work
  • DLP controls for Google are on a different website than the main app
  • Reporting when automations fail can be improved.
  • Automation with our most used apps - SalesForce, Google, Slack
  • Excellent customer support
  • Continued investment and improvement into their product
  • time saved on repetitive tasks for our team to work on more important projects

Do you think BetterCloud delivers good value for the price?

Yes

Are you happy with BetterCloud's feature set?

Yes

Did BetterCloud live up to sales and marketing promises?

Yes

Did implementation of BetterCloud go as expected?

Yes

Would you buy BetterCloud again?

Yes

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense), McAfee MVISION Cloud (formerly Skyhigh CASB), Jamf Pro
Despite the cons, I would still recommend BetterCloud 100%. Overall the tool is easy to use, has saved us SO much time, and they continue to improve their product and constantly adds new and really useful features. Their support team is excellent, and their knowledge base is extremely useful. My experience with customer management has always been excellent, and their team always goes above and beyond to help us find solutions to our needs. While using BetterCloud involves putting in a lot of work upfront, the results are completely worth it, and the time saved for your team is priceless. If you are using Google Workspace as your primary, I would recommend using BetterCloud with it without question.