Best in class!
October 01, 2019
Best in class!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise Licensing
Overall Satisfaction with BeyondTrust Remote Support (formerly Bomgar)
We use it for remote support for PC, VDI and mobile devices. It saves us time to control these devices remotely to optimize and speed up the troubleshooting processes.
- Remote control of devices.
- Information gathering of said devices.
- Ease of use for users to connect to us.
- Installation and upgrades.
- Positive in the way we troubleshoot issues from anywhere there is an internet connection.
We prefer it over our previous product VNC. Much more secure and a lot more features.
Do you think BeyondTrust Remote Support delivers good value for the price?
Yes
Are you happy with BeyondTrust Remote Support's feature set?
Yes
Did BeyondTrust Remote Support live up to sales and marketing promises?
Yes
Did implementation of BeyondTrust Remote Support go as expected?
Yes
Would you buy BeyondTrust Remote Support again?
Yes