5+ Years with them and overall a good experience. Customer Service is Awesome.
Overall Satisfaction with BigCommerce
BigCommerce is being used as our e-commerce shopping cart and website. For us it combined the right amount of design flexibility with back end resources and features. We can easily add new products and deal with customer service issues and questions right from the account. We have good access to customers' profiles which make placing orders or making changes on behalf of the customer a breeze.
Pros
- Customer Profile and Order Management
- Good data analytics
- Good customer Service
Cons
- No subscription for product support
- No saved payment method support without a third-party
- No landing page creator/editor without using a third-party
- I believe BigCommerce has allowed us to streamline some operations versus our previous solution
$100,000 to $500,000
The APIs are crucial for BigCommerce as it has allowed us to build out the website and features we desire.
Comments
Please log in to join the conversation