Far exceeded my expectation for a cloud based eCommerce application
Updated August 30, 2019
Far exceeded my expectation for a cloud based eCommerce application
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
Big Commerce is our prime eCommerce platform. We sell a range of over 300 products with a significant variety of options. It is used across the whole organisation in sales, marketing, inventory management, etc.
BigCommerce enables us to sell our full range of products fast & efficiently, reaching a truly global market. Our products are sold as far afield as New Zealand, Chile, and Europe.
BigCommerce enables us to sell our full range of products fast & efficiently, reaching a truly global market. Our products are sold as far afield as New Zealand, Chile, and Europe.
- Easy to get started with a range of products
- Easy to configure each product to meet the customer requirements, including options like size, colour, etc.
- Integrates seamlessly with other apps like inventory management and accounting
- More themes developed by BigCommerce without the need of third parties
- Provide more detailed help to the merchants on their individual design requirements
- Customer growth
- Flexible pricing models
- Reaching new markets
$500,000 to $1 million
We use OneSaas to integrate with our inventory management system and accounting package.
We also integrate with MailChimp and use apps like Shogun.
We also integrate with MailChimp and use apps like Shogun.
BigCommerce Feature Ratings
BigCommerce Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - I am self-sufficient with the application and technology.
Yes - Yes, I've reported a bug and was notified of the resultant fix.
There was a recent downtime of about 2 hours. The BC team were on the ball and although it took 2 hours to be back on line I was kept fully aware of the situation on a regular basis.