Great eCommerce solution with very little issues.
January 22, 2020
Great eCommerce solution with very little issues.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Plus
Overall Satisfaction with BigCommerce
BigCommerce is currently being used to handle our entire eCommerce platform; therefore, our entire company utilizes this service throughout our organization. As a product/service, BigCommerce allows us to handle the eCommerce aspects of our business with a simple and effective solution. BigCommerce also allows us to easily expand our operation whenever needed with many available integration options.
- Speed of eCommerce site
- Amount of third-party integration options
- Pricing could be more competitive
- Some third-party integrations do not work as well as expected (could party be due to third-party developer)
- Definite increase in number of orders/transactions
- Management of Website is much easier which has resulted in less work hours spent
Less than $20,000
When it comes to customization, we initially only used their theme editor to make some minor changes to the themes that we chose to utilize. However, since then, we have used the APIs and integrations available to provide a better experience for users such as the option to pay with numerous popular online wallets. This option has led to customers feeling more secure about making online payments which in turn has led to higher sales.
When compared to WordPress, BigCommerce was just much faster for our customers. In the past, many customers would get frustrated due to our WordPress/WooCommerce site being slow regardless of the optimizations made. At the time, WordPress was also very slow to integrate Apple Pay and other online wallets.
During that period of transition, we also evaluated Shopify. We ultimately chose BigCommerce due to it having more options to expand with a higher amount of integrations available.
During that period of transition, we also evaluated Shopify. We ultimately chose BigCommerce due to it having more options to expand with a higher amount of integrations available.