Easy to setup, clean look and easy online shopping solution. Would not hesitate to recommend to anyone wanting to sell their products online.
November 19, 2021

Easy to setup, clean look and easy online shopping solution. Would not hesitate to recommend to anyone wanting to sell their products online.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

We use BigCommerce as a way to reach customers across the USA. We are using it to offer all our brands to customers. We have other brand-specific websites, but we use BigCommerce to offer our whole [catalog] of products for purchase online. Most of our customers are based out of state so BigCommerce was an easy solution to bridge the gap between our company and our customers.
  • Easy to Setup
  • Nice range of plugin apps available
  • Clean website templates
  • Very good customer support via live chat
  • More Free Templates
  • Cheaper B2B option to be able to offer wholeale pricing to businesses
  • Better built in reviews system
  • Reach customers out of state
  • Reach customers we would not have found without having products online
  • Integrate with google shopping helps better return
I have not used this feature enough to comment on it.
My experience level is very limited with APIs, but we have found BigCommerce to work with other apps well for example ShipStation and Google shopping.
I would say they are very close. I do not like WooCommerce however Shopify is also good. I am not sure if I would be able to persuade someone to not open and Shopify store and go with BigCommerce because both are good, however, I would not hesitate in asking any interested company to look seriously at BigCommerce and give it a go.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

I would have no hesitation to recommend BigCommerce. It is very simple to set up and you can have your products online and [sell] in a very short space of time.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
8
Branding
9
Mobile storefront
8
Product variations
10
Website integration
8
Visual customization
8
CMS
7
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
6
SEO
10
Multi-site management
8
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
9