Eliminates the busywork from daily operations
July 18, 2022

Eliminates the busywork from daily operations

Deepa Chauhan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigContacts

BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
  • The mobile version requires improved performance
  • We can set up drip email sequences to connect with prospects and customers at the most appropriate time.

Do you think BIGContacts delivers good value for the price?

Yes

Are you happy with BIGContacts's feature set?

Yes

Did BIGContacts live up to sales and marketing promises?

Yes

Did implementation of BIGContacts go as expected?

Yes

Would you buy BIGContacts again?

Yes

BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line.
Before BIGContacts, a significant amount of our team’s time was spent on repetitive tasks such as manually logging information or updating contact records. All of this time is now utilized for engaging with customers, which has vastly improved our customer satisfaction and retention levels. Automation has also contributed to reduced inconsistencies and allowed us to avoid unnecessary delays.
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.

BIGContacts Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
9
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Case management
10
Call center management
9
Help desk management
10
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated