Great tool to have
November 09, 2021

Great tool to have

Hassan Rahman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bigin by Zoho CRM

Bigin is a great PA that organises our pipeline and presents the CRM data in a simple ways to navigate and follow up.
  • Well displayed.
  • Organised.
  • Pipeline looks better.
  • Would rather not have it on a separate platform.
  • Closing opportunity are higher.
  • Follow ups are organised.
Zoho CRM is the basics vs. Bigin is the luxury.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

It is easy to use.
CRM always have a huge amount of data and sometimes it is very hard to navigate through and follow through all the data that are in there which creates opportunities to be lost. Bigin organises all these data for us so we are able to look at it better and make the right follow up that is needed, hence we are maximizing our winning opportunities.

Bigin by Zoho CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
7
Interaction tracking
8
Lead management
8
Email marketing
8
Task management
8
Pipeline visualization
9
Customizable reports
9
Custom fields
7
Role-based user permissions
8
Single sign-on capability
8
Social data
8
Social engagement
8
Marketing automation
8
Mobile access
8