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BigMachines as a config/price/quote application
Updated April 29, 2015

BigMachines as a config/price/quote application

Uri Eshed | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • Streamline quotes.
  • Provide online repository of standartized quotes.
  • Allows transparancy.
  • Product too rigid, too many areas are not flexible enough.
  • Access rights management difficult to maintain and just not supported in too many areas (reporting, part search).
  • Lacking testing / debugging / configuration management tools.
  • Support and responsiveness poor.
  • If you are not in the mainstream of the product roadmap, usage or improvement roadmap cannot be seen.
  • ROI almost impossible to present.
  • The change management and resistance are HUGE. High management involvement and assistance are key for success.
  • Little technical skills are required to develop and maintain the solution.
just getting worse
Check well, how likely your organization is to change current processes and adopt new ones?
Can you draw what is the lead-opportunity-quote-PO-cash flow?
How clear are the product configuration definitions in the company?

Using Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

The CPQ market is wide and rich. Once a solution is selected, implemented and adopted, there is a great challenge to switch from one solution to another. SaaS providers are also taking advantage of this in the renewal / expansion negotiation.

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) Implementation