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Bill.com Is Great for Bills
Updated June 14, 2022

Bill.com Is Great for Bills

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Bill.com

I use Bill.com daily. I process vendor invoices and set up new vendors to pay.
  • AI recognition of invoice details is helpful
  • Bill.com customer support has improved greatly in the year I've used it. I get real humans that call to speak to me directly and know what they're doing to help when I have a question or issue
  • Makes invoice approvals easy within various departments
  • I would love to be able to make updates or changes to invoice description line items to multiple invoices at a time before having them saved and getting pushed to the next approver. I have several invoices where I need to update details of the invoice description that I would like to do as a batch instead of each time having to hit save and do this each time. For instance, I have invoices that I need to update the date range every 2 weeks for multiple invoices. If I could do this as a group this would be a huge time saver
  • Why do we have to manually sync to QBO? It would be cool if we didn't have to do this each time.
  • We don't have to print our own checks
  • The AI recognition saves time usually by cutting down on manual entry
  • It's easy to message approvers about invoices within the platform
  • There are detailed audit trails you can reference to see the lifecycle of an invoice
  • Bill.com's monthly rate seems like a great deal to me. No need to print out paper checks, get them signed, buy envelopes, check stock, and postage to mail payments
In my last job, we used Clients and Profits (which isn't listed as a product). We switched from it to NetSuite and I believe used Epay to print checks from CSV import files generated from NetSuite. Bill.com seems way easier and streamlined.

Do you think BILL delivers good value for the price?

Yes

Are you happy with BILL's feature set?

Yes

Did BILL live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BILL go as expected?

I wasn't involved with the implementation phase

Would you buy BILL again?

Yes

Bill.com is well suited for working remotely. There isn't really a scenario that I can think of where it's less appropriate. I think it is a great tool and would recommend it highly especially having worked with other software for payment processing.

Using Bill.com

20 - Invoice approvers and invoice processors