Birdeye - Automating reputation management right at your fingertips
March 15, 2022
Birdeye - Automating reputation management right at your fingertips
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
Birdeye's capabilities allow us to manage our reviews across various review sites in a straightforward way. They continue to innovate and provide a simple yet integrative platform, allowing us to provide a better experience for our residents.
- Aggregates reviews to one platform
- Automatic review responses
- Advanced reporting features
- Online webinars
- Ensuring the properties are properly integrated to GMB
- Aggregating reviews across various reputation management platforms
- Daily reports of reviews
- 5 star review rating
- Connecting GMB to our review sources
- Inaccurate reporting from 5 star review caused miscommunication and not being fully transparent of what people were actually saying
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes