Easy to use and great for time management of social media!
March 22, 2022
Easy to use and great for time management of social media!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
I use Birdeye to manage reviews from all platforms. They come from Yelp, Google, Facebook and more, but are all easy to see and respond from right on the Birdeye app. I've only had one issue using the app; it had a glitch that would only allow me to type in all caps. Once I emailed support, they were on it quickly and resolved the issue within a week. Until then, I was still able to respond to reviews by typing them elsewhere and copy/pasting them into my Birdeye app. This app absolutely helps me do my job easier managing our business' social media accounts.
- Time management
- Easy to use
- Great overview
- I would like to see more review reports over the long term to compare
- Consolidation
- Ease of use
- Increased Reviews
- Combines review ratings over all platforms
I have not utilized any similar products.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes