Fantastic product with eye-catching results
Overall Satisfaction with Birdeye
I use Birdeye to help clients deal with their reputation management. Many clients are getting reviews but not responding adequately to them. This is especially helpful with companies that have multiple locations. I use it sometimes as a "door opener" to introduce this product and other ideas for marketing for potential clients.
- Reputation management
- Web site connectivity
- Marketing
- Analytics of Web traffic
- Quicker response time from "Help Desk".
- More people to help with training
- Reputation Management
- Web Traffic help
- Overal market "presents" as an overview.
- None at this time
I have not used any other similar companies. N/A
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
I wasn't involved with the implementation phase
Would you buy Birdeye again?
Yes