Birdeye is an integral part of our client care workflow
August 29, 2022

Birdeye is an integral part of our client care workflow

Gabriela Gil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

We use Birdeye to manage our reviews and it has really helped us gain a presence online for new customers to see all of our reviews across platforms. We use it on a daily/weekly basis through our client care workflow when we ask for reviews at the end of all of our transactions.
  • They make leaving a review quick and easy
  • They share reviews across platforms
  • They have great customer service
  • They can integrate directly with my CRM
  • Clients choose agents based off reviews and Birdeye ensure clients can find great reviews easily and quickly

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Birdeye is a great tool to create a larger presence online for your business. When a client leaves a stellar review there is no chance of the review disappearing like in google.