Overall Satisfaction with Birdeye
I use Birdeye on a daily basis to respond to all business reviews across multiple platforms including facebook, google, yelp, birdeye, and apartments.com. All the reviews congregate to one platform where I can analyze data across time, and respond instantly.
- User interface
- Customer Service
- Product Integration
- Exporting spreadsheets via excel (some formatting issues)
- Integration with Yelp and Apartments.com
- Social Media Posting to multiple company pages
- Reputation management in one spot
- Data Analysis
- A positive ROI
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes