Great product for review management!
September 27, 2022

Great product for review management!

Josef Kainrad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

I use Birdeye on a daily basis to respond to all business reviews across multiple platforms including facebook, google, yelp, birdeye, and apartments.com. All the reviews congregate to one platform where I can analyze data across time, and respond instantly.
  • User interface
  • Customer Service
  • Product Integration
  • Exporting spreadsheets via excel (some formatting issues)
  • Integration with Yelp and Apartments.com
  • Social Media Posting to multiple company pages
  • Reputation management in one spot
  • Data Analysis
We went with Birdeye over Chatmeter due to its relationship with Google.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Birdeye is great if you are representing multiple companies across various platforms. This allows you to respond to reviews in one page opposed to hunt down every single review site for each property every morning!