Overall Satisfaction with Birdeye
We just switched over to Birdeye and the platform offers a lot of great things that other platforms don't have. We are very excited about the automatic replies to positive reviews. It will be nice to be able to manage everything for our clients in one space. The support team has been very helpful throughout the process of getting started.
- Easy access to Support Team
- Automatic replies to reviews
- Reply customization
- The mapping process when switching over all clients could be explained better.
- Reviews
- Facebook integration
- More to offer for a better price
not at liberty to discuss.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
No
Would you buy Birdeye again?
Yes