Works for us!
October 17, 2019

Works for us!

Aaron Kunkel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Overall Satisfaction with Bitdefender GravityZone

We are a managed service provider. We use Bitdefender internally and for our clients.
  • Single pane of glass
  • Unobtrusive
  • Easy to deploy
  • If the downloaded tool fails, it has to download all over. Would be nice if it caches the install file for later use.
  • Cannot install if Malware Bytes is installed, but works fine if MBAM is installed after.
  • Cannot move machines from one company to another without reinstalling.
  • Tickets for false positives have dropped to near zero compared to our previous offering.
As an MSP, a management console is a must. Bonus points for each tech having their own login, permissions, and multi-factor.
We have not experienced any major outbreaks since using Bitdefender. The website scanning is especially useful. We do still have to deal with odd extensions, toolbars, and such, however.
We like Bitdefender much better. Sentinel one caused BSOD errors and regularly destroyed Office documents at random. We had more tickets for it causing issues than solving them. Trend was decent but not beefy enough for our needs.
Have not contacted support that I can recall. Would not let me answer N/A.

Do you think Bitdefender GravityZone delivers good value for the price?

Yes

Are you happy with Bitdefender GravityZone's feature set?

Yes

Did Bitdefender GravityZone live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bitdefender GravityZone go as expected?

I wasn't involved with the implementation phase

Would you buy Bitdefender GravityZone again?

Yes

We like it from an MSP perspective. Easy to deploy to new clients, Even to an individual. I cannot speak to performance in an enterprise-size environment.

Bitdefender GravityZone Feature Ratings

Anti-Exploit Technology
9
Endpoint Detection and Response (EDR)
9
Centralized Management
8
Hybrid Deployment Support
Not Rated
Infection Remediation
Not Rated
Vulnerability Management
Not Rated
Malware Detection
9