Bitrix24 Review

The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.

If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create" every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for (CRM) fails miserably. You won't even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support (even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer yourself in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that there are much better options available (like Salesforce) they will refuse to refund you any part of your remaining subscription. BUYER BEWARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!