One Stop Shopping!
November 09, 2020

One Stop Shopping!

Gaby Schneider | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Blackbaud Education Management Solutions

Blackbaud Education Management is used across our entire school. Fantastic support and knowledge base.
In the Business Office - FENXT
Enrollment Management: Admissions - All aspects of Onboarding Enrollment Management, Records, Reporting
Academics: Registrar & Faculty - Academics, Class Scheduling, Grading, Attendance, Reporting, Parent Portal - Communication with parents, School Forms.
School Website: Communication, Events etc.
Core: All aspects of Core


  • Complete package from enrollment through to Smart Tuition billing.
  • Excellent support via chat. Very informative and responsive at all times.
  • Great reporting abilities.
  • Would love to be able to archive events.
  • Additional Fields in Applications (Enrollment Management).
  • Great integration between OnBoard and Smart Tuition.
  • Great ability to share information across the board.
  • Great help to resolve problems via chat.
  • Operational efficiency
  • Advanced automation
  • Improved internal and external communications
  • A connected school solution
Basically one stop shopping so to speak! Streamlined enrollment and student billing. Integration with Smart Tuition is a huge timesaver. Easy for parents to access all information regarding their students and to keep abreast of all happenings. Ability to create reports and to customize according to needs. Ability to give roles for access to whichever module is specific to people.
Yes, our Development Department uses Raiser's Edge for all their record keeping. Business Office uses FENXT. This has streamlined our Receivables, Payables and all account related matters.
Over the years the support I have received has always been excellent. 99% of issues are resolved during the chat. The 1% has been followed up once the solution has been found.
Very well suited for all aspects for TK - 12 Schools.