Overall Satisfaction with Blackbaud Education Management Solutions
We have drunk the Blackbaud Kool-aid and have most of their products on campus. We use the (formally known as) On Products in our Admission office, registrar office...all our class pages, grades, transcripts, etc. Our Development office has RENxt and some other components. And our Financial Office is running FENxt.
- The interface from the parent side has been very easy for our families to use.
- The product is intuitive, and was a easy migration for our Faculty to move from FAWeb to the cloud based gradebook they now use.
- I love having everything in one spot.
- The migration from EE to "ON" was rough and a bit clunky. It also took us a long time to complete.
- I find it frustrating that on the Admission side they can change a student status to Withdraw...but it doesn't "speak" to the Registrar side.
- From an administrative asst role, many of my AA's complain about lack of labels. Some areas offer them, others do not.
- I feel some of the reports don't allow enough manipulation.
- Advanced Lists are a "nightmare" and there isn't any training available to the end user on how to navigate them.
- Positive: Happy Parents and Students!
- Con: It's not super "friendly" for administrative assistants, so they are typically calling me to complain what they are unable to accomplish.
- Positive: I love the new feature of DYI Data uploads! Love Love Love!!!