Blackbaud Education Management Review
July 16, 2019

Blackbaud Education Management Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

We use it across all 3 divisions for enrollment, scheduling, grading, attendance, and communication.
  • Technical support is fantastic. Very well informed about the product and often go the extra mile to help find an immediate solution or guide you.
  • Grading has greatly improved over the years and is becoming easier to create and manage.
  • Scheduling students is uncomplicated and intuitive.
  • Attendance could be improved if it could be specific for a division and not across the board for all. A PreK's reason for absences are very different from a high schooler.
  • List building is anything but intuitive; terms used not clear.
  • Forms need to be updated so a parent doesn't have to reenter information each year if it's already in our database especially on the medical forms.
  • It has helped us improve our communication with our users.
Nothing is perfect; always room for improvement.