Overall Satisfaction with Blackbaud eTapestry
I use Blackbaud eTapestry to monitor & input donations & deliver information relevant to donors, prospective donors, volunteers. We are challenged with donors not always able to receive to their email addresses a donation receipt or our newsletter communications. PCSBV does not clearly understand how to operate registration for some events. We need to understand better the full capacity of what was purchased for our charitable organization. We have a future meeting with a Blackbaud consultant to ask questions.
- Record donations & notes
- Produce reports
- Provide donor information
- Pulling reports does not feel intuitive. We struggle to execute compiling the details we need.
- Managing Event information
- Deleting duplicate constituent information
- Keeping track of donor meetings
- Tracking donor history of giving
- Allowing a platform where donors can contribute funds
Raisers Edge is more expensive and different process to pull reports
Do you think Blackbaud eTapestry delivers good value for the price?
Not sure
Are you happy with Blackbaud eTapestry's feature set?
No
Did Blackbaud eTapestry live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud eTapestry go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud eTapestry again?
Yes