Blackbaud Grantmaking B+
Anonymous | TrustRadius Reviewer
July 23, 2018

Blackbaud Grantmaking B+

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)

It is used by our community relations department. It keeps track of all of our donations and gifts.
  • If you have a blueprint with your subscription, you can customize a lot of internal and external fields.
  • If you have the budget module, you can keep track of real-time budget information, as well as export this information easily.
  • The forms manager is very responsive to HTML coding, so there are a lot of options when it comes to the look and feel of your grant portal.
  • Reporting and automatic reporting is not as intuitive as it should be. There is a lot of modification that has to happen for the report to come out the way you want it.
  • Sorting by custom fields or coding is difficult and requires advanced searching with syntax. It is easier to export your data or fields to an Excel spreadsheet and then sorts.
  • Users are not notified to do tasks and other to-do items. A user has to log into the platform to see what they have to do, and they must have a dashboard part set up to show them what needs to be done. This makes some less frequent users confused.
  • User interface
  • Features and functions
  • Implementation team/process
  • Product reputation
We previously used the installed version of Gifts 6+ and were happy with the capabilities. The new user interface was clean and easy to understand, and the implementation process was seamless and easy. The extra features and functions gave us the customization we needed and allowed us to implement and onboard our staff quicker than previous versions.
  • Reduced time spent on administrative tasks
  • Reduced time spent on proposal review
  • Better reporting capabilities
  • Better able to communicate grantmaking activities and results
  • Better able to communicate with grant reviewers
  • Better organizational effectiveness
  • Greater transparency across the organization
There were a lot of deciding factors for us when choosing Blackbaud Grantmaking. We are able to retain all of our historical data, and use the new functionality to increase performance and decrease time spent on administrative tasks.
We have not been able to benefit from this, as we only use Blackbaud Grantmaking. In the future, we may be able to evaluate the effectiveness of other Blackbaud products, such as Outcomes and Angelpoints.
  • It has increased our return on reaching our business objectives.
  • It has moved us (or started to move us) to a better place in reporting and transparency.
  • It has helped us transition from an act of corporate giving to a goal of social change.
For our corporate foundation, this platform is very practical and easy to use. To be able to customize or configure the system to your needs is difficult, but can be an easy task for a savvy administrator.