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Blackbaud K-12 “ON” Solutions Review
Updated March 21, 2018

Blackbaud K-12 “ON” Solutions Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud K-12 “ON” Solutions

Many of the support team members are knowledgeable and helpful. It feels like there is a regular influx of new support personnel that don't have the experience that I need to help me with issues. My suggestion to Blackbaud is to move back to the Advantage Priority support model that existed with the Edge products.
Blackbaud K-12 “ON” Solutions is being used across multiple departments and audiences. Our teachers use it to manage classrooms, take attendance, communicate with families and other teacher-specific items. Our administration uses it to set-up courses, set-up groups, and send mass communications. Families and students are using it to manage calendars, receive assignments and communications from teachers and coaches.
  • Integration across the modules.
  • Easy to use for families and students.
  • Cloud-based.
  • Deeper integration with additional Blackbaud products.
  • The reporting changes in progress are an improvement and we look forward to additional improvement.
  • Cloud-based reliability
  • Increased knowledge because of a shared community of users
We were looking for a new content management system and our priority was having a responsive design. While we looked at other products, ultimately Blackbaud K-12 “ON” Solutions was the right decision for us because the website would be responsive AND we would have the ability to add on other modules, which we did.
Blackbaud K-12 “ON” Solutions is great for schools that need a total school solution. The integration across the modules is helpful in keep communications consistent and preventing miscommunication. For schools that have legacy products, Registrar's Office and Admission's Office, they will have a new experience where you're no longer bound to a machine with a local install.

Using Blackbaud K-12 “ON” Solutions