Blackbaud K-12 Solution - We are ON our 3rd year
November 19, 2018
Blackbaud K-12 Solution - We are ON our 3rd year
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud K-12 “ON” Solutions
We use K-12 ON across all divisions as our SIS and LMS. Our development office uses Raiser's Edge and our business office just moved to Smart Tuition.
- The external interface with students and parents is excellent. Pretty intuitive and well designed.
- The support staff is EXCEPTIONAL!
- The emerging enhancements are responsive to users' requests and adding some helpful features to the system
- Implementation and training did not go as smoothly as one would expect or desire. I recognize if there are 10 schools, 10 things will be done 10 different ways; however, there are fundamental underpinnings that need to be understood to make the transition into the product easier.
- ON Products are "new" to Blackbaud. Whipplehill had the interface. Blackbaud had the database. The development team - who are great - are busting a tail cleaning up the back-end of the ON system so it can be as versatile as Education Edge was. ON Products keep the teachers, students, and parents happy with its easy interface. The number crunchers and data people loved the accessibility of the data in Education Edge. When these two things are completely reconciled, the product will be awesome.
- Synching between On and Raiser's edge is neither easy nor fun. Be sure everyone knows what their bone is - what must they have so this software helps them with their jobs and be sure it does it.
- Positive - we have Pre-K 3 through 12 in one SIS and LMS. As teachers are settling in to the new system, they are finding the benefit of building their class bulletin boards and topics and using the system to augment in-class instruction. They are discovering that importing from their previous years' pages increases continuity and enables them to refine their units.
- Negative - I am still trying to fine tune the set up 3 years later. There is a ton to manage in terms of settings, how tab A fitting into slot A impacts tab D fitting into slot D can often be a hit-or-miss experience which requires you to double back and re-tweek things. I can easily see managing the "system" to maximize its useability and effectiveness being a full time job.
- Positive - The Resource Board give all constituents a one-stop shop for all pertinent school information. As constituents have become familiar with this usefulness of this page, I feel I receive fewer calls.