NXT review, Pretty good
July 09, 2022

NXT review, Pretty good

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

I use it to track alumni and donors' engagement and philanthropic support to our university. Our fundraisers use it to track interactions with constituents and plan for future interactions. I use it to build invite lists and profile potential supporters.
  • Build lists
  • Track interaction
  • List builder does not have the same options as query in database view
  • Report builder needs beefed up
  • Lists
  • Report builder
  • User friendliness
We also use third party analytic vendors, NXT is good to compare to others so that we know we are in a good range.
I like the courses, but wish they were not primarily instructor led, I would like to take classes on my own time and not only when scheduled.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

No

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Good for mid-sized nonprofits. Not good for large schools.