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NXT offers next level fundraising
December 02, 2022

NXT offers next level fundraising

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Prospect Insights
  • Events
  • Gift management

Overall Satisfaction with Blackbaud Raiser's Edge NXT

I use Blackbaud NXT as the database manager for a non-profit organization. Blackbaud NXT helps our fundraisers to stay focused, organized and on task. We use the database to maintain constituent information, relationships, gift management, moves management, for the promotion and registration of events, for soliciting and tracking donations, marketing and constituent correspondence. We use the dashboard and reporting tools to provide insights into our donors and to analyze appeals.
  • Lists are helpful for fundraisers to look at specific groups
  • Email marketing is easy and provides useful statistics and insights
  • The integration between NXT and other Blackbaud products is very helpful
  • Gift management could be more robust
  • I prefer using the database view of NXT for queries and reporting - more capabilities in lists would be helpful
  • Duplicate record creating with Event Registrations is an issue
  • Ease of use
  • event management
  • increase productivity of fundraisers
  • time savings with with using single system rather
The rating provided by NXT are great starting points for our fundraisers to use when looking at their portfolios. Suggested ask amounts, tags to see engagement are very useful.
  • Online Training
The training was thorough and helpful as we got started using NXT. Our organization has a subscription for training which is very helpful as new employs come on board.
I have been using Blackbaud products at various organizations for 20 years, I have some experience with other systems, but have always come on board where Blackbaud was already in place.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

I think NXT is better suited to the front end fundraiser, as a database manager working in the backend provide me better reporting functionality.